I have a Roku 4800R with a high speed wired connection running 10.5, build 4208 and a complete home theater system. I do NOT have this problem with any other channel. I'm going to try removing, power cycling and replacing it, though I have a feeling this is a bug in the firmware interaction with Kanopy. Worse, yet once I begin watching something it turns ON the Accessibility/closed captions in setting when I always have it OFF. ![]() When I disable closed captions in the channel settings nothing changes. When I go to watch a film, regardless of the language, there are closed captions on every one. This will also remove films from the Continue Watching carousel on the home page. While minor this is very frustrating and needs to be fixed.Įver since 10.5 firmware was released, there's a big problem with closed captions on the Kanopy channel. Kanopy - Website users can turn on and customize closed captions by clicking CC in the bottom-right corner of the video player. To access the Closed Captions while a series or movie is playing. ![]() The Roku Accessibility/Closed Captions is set to OFF, but when Kanopy is launched, it changes the setting to ON! Going to the Kanopy channel settings and DISABLING closed captions also fails to solve the problem. I'm curious if anyone else using a 4800R running the latest firmware has noticed that regardless of title, any movie on Kanopy streams with closed captions.
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